Question 1

The most senior person is Alison O’Brien. Head of Loss Recovery Services

Question 2 and 3

Information on staff fines is not held. Although staff make mistakes, information is not held on how many or what type. The NHSBSA does not fine its staff for making mistakes. 

Any mistakes are dealt with by providing feedback and training. Staff are not ‘punished’.

Question 6 (of your Clarification)

Under Section 21 of the Act, we are not required to provide information in response to a request if it is already reasonably accessible to you. Your request of 9 February 2019 was answered on 8 March 2019. The response is published at the below web link:

https://apps.nhsbsa.nhs.uk/FOI/foiRequestDetail.do?bo_id=8299 


The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at:
http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/ 

Should you wish to re-use the information you must include the following statement:
“NHSBSA Copyright 2019” This information is licenced under the terms of the Open Government Licence:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/ 

Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated.  Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.