NHSBSA - Freedom of Information

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Previous Request List - Detail

Request Reference: 8751 Request Date: 03 Sep 2019
Request: Under the FOI Act, please provide the following: 1) For each month from April 2017-March 2018 - a) The number of requests made by GPs or their representatives for annual allowance (AA) statements or pension input amounts (PIA). b) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its recommended time-frame. c) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its statutory time-frame. d) The number of requests made by Hospital Consultants or Non-Consultant Career Grade doctors or their representatives for annual allowance statements or pension input amounts. e) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its recommended time-frame. f) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its statutory time-frame. g) The number of complaints made against NHSBSA for each of these months. h) Please state what the NHSBSA's SLA (service-level agreement) is with regard to recommended and statutory time-frames for providing AA or PIA information to requests from scheme members. 2) For each month from April 2018-March 2019: a) The number of requests made by GPs or their representatives for annual allowance statements or pension input amounts. b) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its recommended time-frame. c) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its statutory time-frame. d) The number of requests made by Hospital Consultants or Non-Consultant Career Grade doctors or their representatives for annual allowance statements or pension input amounts. e) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its recommended time-frame. f) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its statutory time-frame. g) The number of complaints made against NHSBSA for each of these months. 3) For each month from April 2019- September 2019: a) The number of requests made by GPs or their representatives for annual allowance statements or pension input amounts. b) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its recommended time-frame. c) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its statutory time-frame. d) The number of requests made by Hospital Consultants or Non-Consultant Career Grade doctors or their representatives for annual allowance statements or pension input amounts. e) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its recommended time-frame. f) The numbers of these requests (by month) where the NHSBSA failed to provide the information within its statutory time-frame. g) The number of complaints made against NHSBSA for each of these months.

Status: Complete
Response Date: 28 Oct 2019
Response: Please see attached response.

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