NHSBSA - Freedom of Information

You are at: NHSBSA Home Page | Freedom of Information

Previous Request List - Detail

Request Reference: 8361 Request Date: 05 Mar 2019
Request: Please provide the following information you hold about your process for checking free prescription entitlement when a customer ticks for receipt of income-based jobseekers allowance (ib-JSA). The information requested about this is:- 1. Whether you have the facility automatically to check entitlement to universal credit (UC) and the appropriate earnings amount, as well as ib-JSA. 2. If you have the facility to check receipt of UC, whether this is in practice routinely checked. 3. If you do not have the facility to check UC automatically, what process you follow to check this with the customer. If this does not breach your costs limit, please also provide the following:- 4. How many penalty charges have been issued for free prescriptions claimed under ib-JSA in 2018? 5. How many of the penalty charges in (4) have been challenged/appealed/disputed? 6. How many of the challenges in (5) did you uphold?

Status: Complete
Response Date: 21 May 2019
Response: Please see attached response.