NHSBSA - Freedom of Information

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Previous Request List - Detail

Request Reference: 8229 Request Date: 11 Jan 2019
Request: o What Applications are you running for: o Finance? o HR? o Payroll? o Project? o CRM? o Manufacturing? o Sourcing? o Invoice Scanning Tool? o Are you using Config Snapshot? o What BI Tool are you using? o What versions of the above Applications are you running? o When was your last Application upgrade? o Are you planning another upgrade in the next 12-18 months? o Do you have an Oracle support partner for applications? If so who? o Do you have an SAP support partner for applications? If so who? o What kind of support is included in the contract/s (functional/technical/etc.?) o What is the value of the SAP application support contract and when does it end? o What is the value of the Oracle application support contract and when does it end? o When does the SAP and/or Oracle contracts expire? o Are you running any Oracle Databases, if so what versions are you running? o Are you running any SAP Databases if so what versions are you running? o What applications are being run on these Databases? o Are you planning another Database upgrade in the next 12-18 months? o Do you have an Oracle support partner for Databases? If so who? o Do you have an SAP support partner for Databases? If so who? o What is the value of the database support contract for SAP and when does it expire? o What is the value of the database support contract for Oracle and when does it expire? o Where are the databases held? Hosted, onsite/offsite? o If not, how many in-house DBAs do you have? o Where do you advertise any Oracle and/or SAP procurement opportunities? o Who is responsible for looking after the contract for the Oracle and/or SAP estate? o Who is responsible for looking after the licenses for the Oracle and/or SAP estate? o How much do you pay annually for Oracle Support & Maintenance and when does it renew? o How much do you pay annually for SAP Support & Maintenance and when does it renew? o Do you work with off-shore partners?

Status: Complete
Response Date: 08 Feb 2019
Response: Please see attached response

References: