NHSBSA - Freedom of Information

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Previous Request List - Detail

Request Reference: 8087 Request Date: 08 Nov 2018
Request: 1. How many requests have been submitted for awards under each of the discretionary categories - I would like to see this broken down by category. 2. How many requests have been successful? 3. What is the shortest, longest and average time from submission of a claim to a final decision. 4. What is the average value of each award? 5. What is the total value of awards made across each of the discretionary categories? As I mentioned before I do think that the guidance notes for applicants is unclear and I at this stage I am uncertain that EIBSS staff have been provided with sufficient guidance to deal with applications fairly. Which leads me to ask: 6. Can you provide me with copies of all guidance provided to people considering applying for these awards. 7. I would also like to see copies of any guidance materials provided to staff at EIBSS who process awards. This could include, briefing notes, circulars, notes from staff briefings and training sessions where guidance is provided on processing of awards, decision trees, email briefings, memos, policy statement etc. 8. I would also like to see a copy of any Service Level Agreement for processing of awards along with any Key Performance Indicators used by EIBSS to determine performance. 9. I would also like to see a copy of any policies dealing with the requirements placed on EIBSS by the Equality Act and any Equality Objective set by EIBSS. I appreciate that such statements may part of a larger policy document. 10. I would like to see any statistics that have been produced to monitor and ensure adherence with the Equality Act, specifically as they relate to applicants for awards.

Status: Complete
Response Date: 06 Dec 2018
Response: Please see attached response.